Background

Privacy Policy

Last updated: January 2026

The Lean Enterprise Institute ("LEI", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our LeanTech website at tech.lean.org.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Subscribe to our newsletter
  • Fill out a contact form
  • Book a consultation session
  • Register for events or webinars

This information may include your name, email address, company name, job title, and any messages you send us.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address and geographic location
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website or source

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website
  • Send you newsletters and marketing communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Schedule and conduct consultation sessions
  • Analyze usage patterns to improve our website and services
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These may include:

  • Essential cookies: Required for basic website functionality
  • Analytics cookies: Help us understand how visitors use our site
  • Marketing cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings.

Third-Party Services

We may use third-party services that collect, monitor, and analyze data, including:

  • HubSpot (CRM and marketing automation)
  • Google Analytics (website analytics)

These services have their own privacy policies governing the use of your information.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With service providers who assist in our operations
  • To comply with legal requirements or respond to lawful requests
  • To protect our rights, privacy, safety, or property
  • With your consent or at your direction

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Opt-out of marketing communications

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

This privacy policy applies to the LeanTech website (tech.lean.org), a property of the Lean Enterprise Institute. For the main LEI website privacy policy, please visit lean.org/privacy-policy.